Value Champion

Topic outline

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  Welcome to the Value Champion Training Curriculum

  

  • Welcome & How to Use this Curriculum Page
  • Table of Contents Page
  • Each learning module is organized into sections:

    • Overview: The background and rationale for this module.
    • Learning Objectives: “By the end of the session, learners should be able to…”
    • Reading Assignments: Learners are expected to complete these readings; or videos, and come to the session prepared to discuss them.
    • Resources: Some of the small group exercises require the use of additional materials, those are provided here.
    • Discussion Questions: What learners should be prepared to discuss during the session.
    • Project Application: Describes how and where to apply what they learn from this module within their project.Facilitator Guide: Provides a rationale for the topic, a suggested agenda for the one-hour session, probes for discussion questions, and instructions for a small group exercise for the class.
  • *If you are viewing this course as a guest (check the top right hand corner of the window) then you will have limited access to the course functionality. To enroll in the course, please click on the log in link (top right hand corner) and create an account with the Kaiser Permanent School of Allied Health Sciences. After that you'll be able to access KP Scholar and enroll in this course, VC - 101 using the enrollment mask, 123. If you'd prefer assistance or to enroll a group in this course, please contact Michael.X.Parchman@kp.org.

  • Value Champions Training Curriculum File
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  Learning Module #1 (LM1): High Value Care and Health Equity

  Understanding the intersection between “value” and “equity” can inform conversations between value champions, leadership and stakeholders and inform early project planning activities.

  

  • Overview, Learning Objectives, Reading Assignments, & Resources Page
  • Discussion Questions Forum
  • Click above to see the discussion questions and answer them in the course forum.

  • Project Application Page

    The learnings in this module are applicable across many if not most phases of your project: selecting a topic, understanding your project landscape, developing your charter, and how you will engage others in overuse reduction. 

  • Facilitator's Guide Page
  • Authors: Michael Parchman and Scott Cook Page
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  LM2: Engaging Leadership for High Value Care

  This module provides participants with an overview of how to engage leadership throughout the project and provides practical tips on how to create and sustain this engagement.

  

  • Overview, Learning Objectives, Reading Assignments, & Resources Page
  • Discussion Questions Forum
  • Click above to see the discussion questions and answer them in the course forum.

  • Project Application Page

    The learnings from this module are most relevant to activities in three phases of work in your project workbook. The first two are: “Understanding Your Project Landscape” and “Write a Project Charter.” When you explore your environment, you are identifying both formal and informal leaders in your organization who you will need to engage with to increase the likelihood of the success of your project. Your Charter is a document that can be effectively used as a tool to engage leadership, both initially and as a guide for updating them about progress. Finally, it is important that leadership is involved in helping you “Select an Overuse Topic” that is consistent with their strategic priorities, another phase of work in your Project Workbook.

  • Facilitator's Guide Page
  • Authors: Elizabeth Vossenkemper & Kathy Reims Page
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  LM3: So many to consider: Choosing an Overused Service

  Overuse of low-value care is common and selecting a target area of overuse requires careful consideration of multiple factors that will impact subsequent success.

  

  • Overview, Learning Objectives, Reading Assignments, and Resources Page
  • Discussion Questions Forum
  • Click above to see the discussion questions and answer them in the course forum.

  • Project Application Page

    The learnings in this module are most directly applicable to the “Select an Overuse Topic” phase of work in your Project Workbook. 

  • Facilitator's Guide Page
  • Authors: Reshma Gupta and Leslie Dunlap Page
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  LM4: How to Conduct a Stakeholder Assessment and Why it is Important

  As a value champion it is important to identify stakeholders who will be impacted by efforts to reduce the use of a service and approaches to engage them.

  

  • Overview, Learning Objectives, Reading Assignments, and Resources Page
  • Discussion Questions Forum
  • Click above to see the discussion questions and answer them in the course forum.

  • Project Application Page

    The learnings from this module are most applicable to the “Understand Your Project Landscape” phase of your project in the project workbook. 

  • Facilitator's Guide Page
  • Authors: Robert Fogerty & George Hoke Page
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  LM5: The Patient Voice: Engaging Patient Participation in Your Project

  This module helps participants understand why incorporating the patient voice is important and provides examples of how to do so when addressing an overused service.

  

  • Overview, Learning Objectives, Reading Assignments, and Resources Page
  • Discussion Questions Forum
  • Click above to see the discussion questions and answer them in the course forum.

  • Project Application Page

    The learnings in this module are relevant to the “Understand Your Project Landscape,” “Build Your Team,” and the “Design and Implement” phases of work in your project workbook.

  • Facilitator's Guide Page
  • Author: Kelly Rand Page
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  LM6: Measurement, Data & Trust: Supporting Change with Data

  This module discusses common challenges and a range of solutions for collecting and reporting overuse data when taking action on overuse.

  

  • Overview, Learning Objectives, Reading Assignments, and Resources Page
  • Discussion Questions Forum
  • Click above to see the discussion questions and answer them in the course forum.

  • Project Application Page

    The learnings in this module are most relevant to the “Obtain Data and Select Measures” section of the Project Workbook. In addition, the “Understand Your Project Landscape” phase of work includes identifying potential sources of data for your overuse project and points out that dedicating some resources to measurement will probably be necessary, so identifying those resources is important.

  • Facilitator's Guide Page
  • Authors: Roberto O. Diaz Del Carpio, MD and John N. Mafi, MD, MPH Page
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  LM7: Engaging health care professionals: the Taking Action on Overuse Change Package

  The Taking Action on Overuse framework provides a roadmap for action and is accompanied by a change package with suggested key activities to select from when designing an intervention.

  

   

  • Overview, Learning Objectives, Reading Assignments, and Resources Page
  • Discussion Questions Forum
  • Click above to see the discussion questions and answer them in the course forum.

  • Project Application Page

    The learnings in this module are most relevant to the “Design and Implement” phase of the work. Here you are deciding what key changes and associated key activities you will use to begin the work of actually reducing the use of your targeted overused service. It is important to remember that a multi-component package of different strategies all employed within a short time frame, are more likely to succeed that single strategies employed sequentially.  This is also a time when project management becomes extra important – checking in with your supporters and those who are not fans of the change to solicit feedback and review potential solutions.

  • Facilitator's Guide Page
  • Author: Michael Parchman Page
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  LM8: Strategies Employed by Value Champions

  This module provides examples of intervention strategies used by other clinical value champions in their setting to engage providers, staff, and patients in changing their behaviors.

  

  • Overview, Learning Objectives, Reading Assignments, and Resources Page
  • Discussion Questions Forum
  • Click above to see the discussion questions and answer them in the course forum.

  • Project Application Page

    The learnings in this module build on those in Module 7 and are intended to illustrate practical examples of key activities used by value champions in real-world settings. Similar to Module 7, the learnings in this module are most relevant to the “Design and Implement” phase of the work. It is important to remember that a multi-component package of different strategies all employed within a short time frame, are more likely to succeed that single strategies employed sequentially and that tailoring the strategies to the anticipated challenges and feedback from stakeholders and leadership are important aspects to designing and implementing the interventions.

  • Facilitator's Guide Page
  • Authors: Michael Parchman & Lorello Palazzo Page
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  LM9: Choice Architecture and Overuse Reduction

  This module helps participants understand how concepts from the field of behavioral economics can be applied to their overuse reduction initiative.

  

  • Overview, Learning Objectives, Reading Assignments, and Resources Page
  • Discussion Questions Forum
  • Click above to see the discussion questions and answer them in the course forum.

  • Project Application Page

    The learnings from this module are perhaps most helpful as you enter the “Test the Intervention” phase of your project. The idea of creating a “choice architecture” for your intervention should guide your thinking about the strategies and key activities you use to engage providers, patients, and others in your efforts to reduce your targeted overuse topic.

  • Facilitator's Guide Page
  • Author: Joshua M. Liao Page
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  LM10: Planning for Sustainment

  An understanding of how value champions they can incorporate plans for sustainment into every aspect of their overuse reduction initiative is provided in this module.

  

  • Overview, Learning Objectives, Reading Assignments, and Resources Page
  • Discussion Questions Forum
  • Click above to see the discussion questions and answer them in the course forum.

  • Project Application

    Ideally, sustainment should be a part of every phase of your project from selecting a topic to understanding your environment to selecting and testing your interventions. However, it is called out as a separate phase of work in your Project Workbook because you need to consider how you will consolidate and hold onto any gains you make in reducing the use of the overuse topic you choose to focus on. The Case Study in that section of the Workbook illustrates some of the learnings your will acquire during this Learning Module. In addition, the Program/Clinical Sustainability Assessment Tool described in the Additional Resources section below is also included as a tool in the Workbook for this phase of your work.

    Value Champions Workbook

  • Facilitator's Guide Page
  • Author: Michael Parchman Page
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  Ready to start your project?

  Use the Value Champions Project Workbook to guide you through the process of choosing and implementing an overuse project in your setting. Use the link below to preview and download the workbook.

  • Value Champions Project Workbook File